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Virtuapedia Products

8x8 Virtual Contact Center


Product Name
8x8 Virtual Contact Center

Description
Intelligent and flexible routing parameters connect customer to the right technician for better efficiency and customer satisfaction. Patented skills-based routing system gets customers to the sales professional most likely to close the deal based on criteria the customer has defined. The cloud makes it easy to integrate headquarters, remote offices and outsourced locations into one efficient, economical, well-run virtual call center.

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