Ericsson OSS Transformation Services
By creating an agile Operations Support environment covering operational processes, the service and resource information and data, as well as the OSS systems, these challenges can be met.
The OSS domains we address are Service Provisioning and Service Assurance as well as Network Provisioning and Network Assurance, both from an operational readiness and a 24/7 operations perspective.
Every service providerís business situation is unique in regards to offerings, services, organizations, processes and current systems. Therefore the business cases as well as the evolution paths for an OSS transformation will be different.
The recommended starting point is therefore an OSS Transformation Assessment to define the baseline and to identify, define and prioritize the steps needed to move forward.