End User Computing Services
Delivers support of end user computing environments. The services include experience in the following areas: product selection, full lifecycle PC asset management, wireless user access networks, mobile device asset management, identity and access management, virtual desktop infrastructure and end user experience monitoring. The advisory services evaluate and align end user computing environments with industry specific best practices. The services offer end point management to identify IT assets; alignment between IT asset disposition and service management methods; evaluate user compute requirements WRT service management model; and recommend adjustments to end user support processes, tools or resource disposition.