A resilient and scalable cloud-based network management solution offered as a subscription service. Includes smart wired and wireless edges and elasticity, resilience and scalability provided via datacenters distributed strategically for worldwide availability. Supports corporate and guest networks with role-based management for users, devices and applications. The smart wired and wireless edges enable individualized experience, including quality of service (QoS), call admission control, secure access policies, rate limiting, multicast, filtering and traffic forwarding. Services are enabled via a flexible and extensible distributed architecture that is provisioned and managed via an intuitive web interface. Managed switches and wireless access points are simple to deploy and manage and provide advanced enterprise grade functionality to ensure that the network provides consistent user experience for all business applications.