ADMIRA (ADvanced Multimedia IvR Arquitecture)
An integrated automated telephone helpline solution in Software as a Service (SaaS) mode that has the differential value of offering an approach with professional telephone and voice technology capabilities for any company or professional without the need to deploy infrastructure.
The platform allows clients to define telephone services, which are fully customized through a web portal without requiring any knowledge of the technologies involved. Users have a series of templates with the telephone services specifically designed for their professional sector, so customization is the same as going through a set-up wizard based on a web interface.
Users are able to make changes and activate/deactivate services remotely at all times from a unified web interface. Services are accessible from the conventional telephone network.