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SEDCO Business Intelligence

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SEDCO Business Intelligence

As part of the Customer Experience Management (CEM) solution, the Business Intelligence platform allows the viewing of KPIs in order to analyze, respond and predict in order to improve business performance, monitor key metrics and deliver an exceptional customer experience. View and monitor in real-time performance, utilization, efficiency, peaks, bottlenecks, service quality, customer satisfaction and demand trends, all while using advanced analytics.

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